Privacy Policy

Last updated: April 2026

Secure Social Communications Private Limited ("we") operates PhoenixMsg with privacy as a fundamental principle.

End-to-End Encryption

All messages are end-to-end encrypted using the Signal Protocol (X3DH + Double Ratchet). We cannot read your messages.

Data We Do Not Collect

Message content, call audio/video, location data shared in chats, or any decrypted content.

Data We Collect

Account information (phone number, username), delivery metadata (timestamps, message IDs), and device information for push notifications.

Push Notifications

Push payloads contain no message content or sender information. The app fetches and displays notification content locally.

Translation

Message translation runs on our self-hosted server. No third-party translation services are used. Translated text is not stored.

Backups

Chat backups are encrypted client-side with your password before upload to our server. We cannot decrypt your backups.

Contact

For privacy inquiries: privacy@phoenixmsg.com

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